The technology company Securus Technologies is one of the largest providers of communication technology for various industries such as corrections. The company is headquartered in Texas, Dallas and has over one thousand employees. Securus Technologies is a company that comes from humble beginnings and has slowly bought up other companies in order to provide more services and products. This has really payed off as they now serve almost 1.2 million inmates across the United States. The companies array of services now include monitoring services and products, inmate self service, information management, communication, biometric analysis, investigation, public information, incident management and emergency response. The main focus of the company is to provide its customer with both services and products that improve the safety of the industries the serve.
The current CEO of Securus Technologies, Richard A. Smith shows a strong will to keep his company up to date as well as abiding by a certain standard of integrity. It is for this reason that Richard A. This competitor is known as Global Tel Link and has also been involved in the inmate communications industry since the 90’s.
The wrongdoings and integrity breach was identified by the Louisiana Public Service Commission (PSC) and make up the following findings. Global Tel Link was found to have inflated call tariffs without permission to do so, the charges placed on customers were artificially inflated, call durations made by customers were changed unlawfully, practice of double billing and deliberately overcharging customers. These are just a few of the findings named however the combined cause of these findings cost the Louisiana taxpayers a total of $1,243,000.